This website is owned by BENCOMP SRL, with registered office in Osorhei, Nr. 69, Bihor county, registered at the Trade Register under no. J05/684/2005, unique registration code 17402088.

Your privacy is important for us. This information note explains which personal data collects BENCOMP SRL from you, through our interactions with you and our products and services, how ewe use that information and also the legal basis of the processing we do.
According to the GPDR, "data processing" means any operation or set of operations performed on personal data or on personal data sets, with or without the use of automated ways, such as collecting, recording, organizing, structuring, storing, modifying, retrieving, consulting, using, disclosing by transmision or making available in any way, aligning or combining, restricting, deleting or destroying.
For the purpose of data protection legislation, we are an operator when we process your personal data. As a personal data operator BENCOMP SRL will always keep in mind that the data processing is appropriate and limited to what is necessary in relation to the purposes for which it is taken over.

What personal data do we collect ?

In order to interact with you, we process your contact information (name, first name, phone number, e-mail address, postal address). When we provide you a product or service we process data, such as personal numeric code, serial and id number or banking data.

BENCOMP SRL collects data to work efficiently and provide you the best experiences with our products and services. You provide some of this data directly, voluntary, for example, when:
- you call us on the phone to order a product, for a personalized offer, for questions or information about our products. Please note that we do not record any phone conversation we have with you.
- you contact us via a website form for offers, questions or information. As well, we can process information about the devices used to access the website and about your interaction with our website.

De asemenea, putem prelucra informații despre dispozitivele utilizate pentru accesarea website-ului și despre interacțiunea dumneavoastră cu website-ul nostru

The data you provide us voluntary (name, first name, phone number, e-mail address) have as legal basis the fact of taking steps at your request before the conclusion of a contract (Article 6 (1) (b) of Regulation (EU) 679/2016). We use the data to provide you an offer or a fiscal bill.

Why do we process your data ?

If you have requested an offer or purchased a product or service sold by BENCOMP SRL, we process your data to be able to respond to requests and to provide you the service or the product.

As well, we use this data to achieve the following legitimate interests of us or our partners legitimate interests:
- providing associated services (guarantee, revisions, and so on) in the case of durable using products;
- in order to ensure the proper functioning of our website and to improve its performance and also to ensure your access to the accounts created within the website;

With your consent, we may also use your data for marketing purposes:
- Submitting promotions, offers and news tailored to your interests and needs;
- Marketing and advertising services related to our products and services;

How long do we process your data?

We will store the data only for as long as is necessary to achieve the purpose of the processing or to fulfill our contractual or legal obligations.
The storage periods of your personal data depend on the purpose of processing your personal data.
We will keep your personal data as long as it is necessary for the purposes of processing, but no more than 5 years after the last visit to the website or the last interaction with us.
In the case we emited a bill, your data will be stored according to the law.

Who do we disclose your data to?

In order to achieve the goals described above, BENCOMP SRL may disclose your personal data to other entities: providers and services employees of BENCOMP SRL to interact with you, respectively:
- the partners of BENCOMP SRL through which the products and services you request are sold and / or installed;
- providers of IT services which assists Stepa BENCOMP SRL for the working and maintenance of the website;
- specialized companies which are doing marketing or market research campaigns on behalf of BENCOMP SRL;
- data traffic measurement services;
The disclosure of your personal data is made on the basis of a contract with the data recipients, in which they undertake to use the data exclusively for the purpose for which they were entrusted, to comply with the obligation of confidentiality and data security and also to comply with all the stipulations of the current legislation about the protection of personal data.

As well, we may disclose your personal data to public authorities (The Prosecutor's Office, the Police, the courts and other authorized bodies of the state), on the basis and the limits of the legal provisions and as a result of the express requests made by them.

What rights do you have and how can you exert them?

Under the applicable data protection laws, you have the following rights you can exert freely:

The right to access and obtain a copy of your personal information. You have the right to request confirmation if we process any of your personal information. If appropriate, you can have access to your personal information and certain information about how your personal data is managed and protected. In some cases, you can ask us to provide you an electronic copy of your information.

The right to correct your personal information. If you can prove that the personal information we have about you is not correct, you can request updating or correcting this information.

The right to be forgotten / to delete your data. You can make such a request at any time and BENCOMP SRL will assess the fulfillment of your request, but this right is submitted to any legal rights or obligations that we may have to keep the data. For situations where, accroding to the law, we determine that your request to delete your personal information must be respected, we will do this without unjustified delays.

You have the right to withdraw your consent at any time. The processing of your personal data is based on your consent. The withdrawal of your consent will not affect the legality of any processing performed on the basis of the consent received before the respective withdrawal.

You have the right to oppose the use of your personal data for direct marketing purposes. In case of direct marketing processing, you can oppose at any time for free and without justification.

Implementation measures

When we process your data, we use technical and organizational measures to ensure the confidentiality, availability and accuracy of your data.

However, you must know that the process of providing personal data to us using the transmission over the Internet is not completely secure. For this reason, any data transmission over the Internet is at your own risk. Once we have received your personal data, we will use strict procedures and security methods to prevent unauthorized access to this information.

Contact information

Please ask your questions about the subject of data protection and any request for the exert of your rights at the email

We will investigate and try to resolve any such claim or request about your rights. If you are not satisfied with the response, you can also file a complaint to the National Supervisory Authority of Personal Data Processing.